Frequently Asked Questions (FAQs)

Where can I get my Pixelink software?

Pixelink Capture software is a demonstration image capture application built around the Pixelink API and is available via web download. You can download the latest version here.

From where can I download a required driver for my Pixelink camera?

All drivers and software downloads are located here.

Where do I register or update the Software Development Kit (SDK)?

You can register by completing this form.

Is the Pixelink Software Development Kit (SDK) a necessity to use a Pixelink camera?

Pixelink USB 3.0 cameras are compliant with the ‘USB3 Vision Standard’. As such, you can develop your own camera applications using either the Pixelink Software Development Kit (SDK) or a 3rd party vision development platform that is also compatible with the USB3 Vision Standard. We continually test our cameras against a number of these platforms, including MATLAB (from MathWorks), LabVIEW (from National Instruments, using their IMAQdx drivers), and HALCON (from MVTec).

Is it possible to use Pixelink cameras in a Linux environment?

Yes, Pixelink has a Linux version SDK (API/Driver) to use with our USB 3.0 cameras. Our FireWire cameras can function on a Linux platform using DCAM compliant software and our Gigabit Ethernet cameras can function using GEV compliant software. Please download the correct Linux Version here as pertains to your Operating system.

Where can I download Capture OEM?

Capture OEM is integrated into Pixelink Capture and Pixelink SDK. You first need to download and install Pixelink Capture or the Pixelink SDK. You can then find Capture OEM on your desktop by selecting “Start”, and typing “Capture OEM” in the search bar, or using the following path “C:\Program Files (x86)\Pixelink\Capture OEM”

Where can I find the Pixelink Camera IP Address Assignment Tool?

Please visit this link in the Pixelink Knowledge Base for more information.

What are the differences between USB cameras and FireWire cameras?

The Universal Serial Bus (USB) 2.0 or 3.0 standards provide high bandwidth interfaces that are well-suited for digital imaging, and are well-established and popular serial interfaces in use. USB 2.0 or 3.0 ports are widely available on a variety of hardware platforms and systems. This availability maximizes system compatibility and minimizes the need for add-in PCI or PCI Express interface cards. More details can be found in the Pixelink Knowledge Base.

Do you sell other camera accessories and products as well?

Yes, we offer camera lenses and other accessories.

If you don’t see your question here please contact us and we will be happy to help you.


Can I Remove the Cover Glass?

Customers looking to remove anything “extra” from the optical path may opt to remove the camera IR filter or clear glass. This is often the case when customers are using custom designed lenses in their optical system. They have carefully modeled the optical path from the rear element of the camera lens to the sensor and therefore do not want another piece of optical glass to interfere in the optical path. 

Customers using collimated light (like in a laser system) rather than ambient light may opt to remove the micro lens glass  to avoid any possible distortion of the light going into the pixel well.

Pixelink has experience removing cover glass and installing IR filter glass in color cameras and clear glass in monochrome cameras.